Innovation in private and public sector services

Course Details

NORSI Course Institution: Inland Norway University of Applied Sciences

Partner course: This is a partner course organised by Inland Norway University of Applied Sciences.

NORSI offers both core and partner courses. NORSI organizes the core courses, while the partner courses are recommended by NORSI but fully organized by one of the NORSI partners.

  • ECTS: The course (both parts together) gives 10 ECTS points
  • Course registration and application process: TBA
  • Study location: Lillehammer
  • Course evaluation: 1 Course paper. More information will be give at the course.
  • Application Deadline:  Extended until 25 September 2021 – please use form attached on this page.
  • Program: Program –  part 1. 


Course responsible: Associate Professor Trond Nilsen, INN

Course Content

The development, provision and use of services constitute a large and growing proportion of economic activity. First, it is increasingly acknowledged that industries traditionally thought of as manufacturers of goods are providing not physical artefacts but a ‘service’ to their customers. Second, growth in the involvement of services industries in international trade due to liberalization, technological and regulatory change has gone hand in hand with employment growth occurring foremost outside the domains of traditional manufacturing industries. While this has been particularly pronounced in the ‘new technology based services’ that emerged from the ICT revolution, the last decades have also witnessed vibrant growth dynamics in creative and cultural industries, in tourism and in traditional business services such as finance and management consultancy. These economic sectors are important in their own right. Moreover, they provide firms outside the services sectors with knowledge and complementary capabilities and serve as nodes in regional and global innovation networks. Thus, the emergence and growth of these sectors and how value chain activities are organized in services is integral to an industrial landscape where inter-sector knowledge flows and combinatorial knowledge bases are essential to the dynamics of territorial economies.

As a result, it is becoming increasingly important for research and policy to understand the intrinsic characteristics of services innovation at different spatial scales. This applies as well to the public sector, which in most European countries faces vast challenges because globalization, unemployment and demographic change. These trends create a mismatch between the potential for growth in tax incomes, and the growing demand for health and care services that follow in the wake of aging populations. Moreover, the demands put on public research and education policy, and on industrial policy more generally, by grand societal challenges are perhaps unprecedented. This translates into a need for public sector innovation, i.e. into a need to stimulate beneficial change in policies, institutions and the services they provide.

Travel refund and Fees

Participation in the course is free for PhD-students enrolled in Norwegian Research School in Innovation (NORSI), but participants have to cover their own travel and accomodation expenses.

Literature and detailed programme

Program is now available for part 1. 

Program is now available for part 2.

Date & Location

Start date: 26/10/2021
Date physical: Part 1: 26-28 October 2021, Part 2: 30 November - 2 December 2021
Location: Inland Norway University of Applied Sciences, Lillehammer campus